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Tips for using the 3D Viewers

We are continually working on tuning the 3D viewers for better performance. Keep in mind that interactive 3D rendering can require memory and CPU resources on the browser, and that performance on underpowered computers or bad network connections might be less then optimal

Here are some tools and tips:

Enable WebGL

Make sure WebGL is enabled for your browser. WebGL (Web Graphics Library) is a JavaScript API for rendering interactive 3D and 2D graphics within any compatible web browser without the use of plug-ins and is supported by recent browsers. However, sometimes you need to configure a particular setting (specifically for Safari) or upgrade your hardware.

  • Use this link to see if it's enabled:
  • Refer to this page and make sure you are using a supported browser.
  • Safari: Safari 8+ supports WebGL by default. In Safari 7, WebGL is supported but is disabled by default so do the following to enable it:
    1. Open the Safari menu and select Preferences.
    2. Click the Advanced tab in the Preferences window.
    3. At the bottom of the window, check the Show Develop menu in menu bar checkbox.
    4. Open the Develop menu in the menu bar and select Enable WebGL.
  • Internet Explorer: WebGL support is available for IE11 and later but is not supported in previous browsers.
  • Firefox: WebGL should be enabled, but Mozilla does blacklist certain graphics cards and drivers. Go to this page to learn how to upgrade your graphics driver.
  • Chrome: WebGL has been fully supported going back as far as version 31.
    • Chrome supports WebGL on these platforms
      • Windows 7/Windows 8 (Windows 7 or later recommended)
      • Mac OS 10.6 or later (10.8 or later recommended)
      • Linux
      • Chrome OS
    • WebGL is available in Chrome on most recent graphics cards and drivers. However, in some cases certain features or all of WebGL isn't available. Click here for supported configurations.